It's no secret ... we cost less
- Lowest fees for buyers - just 30c per ticket
- 2.1% + 50c per credit card transaction for event organisers
- No cost for free events
How much does it cost to buy tickets?
You set the price of your tickets. The only additional cost for your customers is 30c per ticket. Your customers will appreciate such a small fee, and because they print their own tickets, there are no postage or handling fees.
How much does it cost to sell tickets?
Event organisers only cover the bank transaction fee of 2.1% + 50c per transaction when payment is collected through the TryBooking system. The credit card fee is automatically taken out of the transaction when processed by the bank so you don't need to worry about it. Eg: Jane buys 2 tickets at $16 each for a total of $32. The credit card charges on $32 is $1.17 ( $32x 2.1% + $0.50) which means you will receive $30.83. TryBooking will show you the full breakdown on the Booking Payment Report and the Event Revenue Itemised report so you can clearly see the ticket sales, banking charges and the funds that are yours.
What if I need to refund a booking or an entire event?
Simply click the Refund function on your account Dashboard and follow the prompts. Not only is the ticket price refunded but all associated credit card charges will be refunded as well. Only the 30c ticket fee is non-refundable.
Do I need a bank account to sell tickets?
You do not need to set up a bank account to sell ticket. All funds raised from your ticket sales is collected into your TryBooking account. Once your TryBooking account has a positive balance you will then be able to set up a nominated bank account. As part of TryBooking security process and to validate that you have entered the correct banking details, TryBooking will transfer from your ticket sales two small amounts of money into your nominated bank account. You will then need to get these two small amounts from your bank statement and enter them into the bank validation area in TryBooking. The interbank bank batching process can take between 24-48 hours so please note that it is outside TryBooking's control to fast track bank transfers.
How much does it cost to ticket a Free event?
Nothing. It's entirely free! If we don't collect payment, there is no cost to use TryBooking. It's one of the ways we give back to local communities.
Other Free services.
No additional fee for cancellations*, refunds*, complimentary tickets, cash sales, lost tickets.
* Bank transaction fees are refunded to the event organiser. Only the 30c ticket fee is nonrefundable.
Are there any other costs or commitments?
- No subscription fee.
- No training cost.
- No software fees.
- No merchant fees.
- No monthly fees.
- No upfront fees.
- No contracts or minimums.
- In other words there are no other fees - that's it!
We give back ticketing fees to endorsed TCC charities
We support funds and institutions that have been approved by the Australian Tax Office as an endorsed Tax Concession Charity (TCC) by donating back the booking fees. Receive this donation
There are no extra charges or contracts. I can see what I'm doing, I can do it myself and the rates are very low.
Peter Roberts, Performance Coordinator at Xavier College, Melbourne
TryBooking does everything I need and the value is incredible.
Rhiannon Mahony, Economic Development and Tourism, City of Port Phillip, Victoria
I was absolutely amazed at the volume of tickets we sold through TryBooking. It was three times our usual pre-sell amount!
Alex Walker, Manager, Collingwood Children's Farm
TryBooking is a great option. It is low cost and does everything we need.
Anne Lewis, Camberwell South Primary School Fair Convenor