Delivering GREAT Customer Service
In today's competitive dental practice space, patients have many options if unhappy in their current practice.
The standard of customer service that your team delivers WILL set you apart so you become THE dental practice of choice in your area.
Today, we will cover:
- The different levels of customer service,
- The personal behaviours each team member can adopt to deliver GREAT customer service,
- The practice behaviours and systems your practice can introduce to deliver GREAT customer service, and
- How to consistently expand on the service your practice provides to patients.
The standard of customer service that your team delivers WILL set you apart so you become THE dental practice of choice in your area.
Today, we will cover:
- The different levels of customer service,
- The personal behaviours each team member can adopt to deliver GREAT customer service,
- The practice behaviours and systems your practice can introduce to deliver GREAT customer service, and
- How to consistently expand on the service your practice provides to patients.
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Delivering GREAT Customer Service
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