Understanding and responding to anger & difficult behaviour (SOLD OUT)
About
This half-day workshop is suitable for anyone who comes into contact with angry and aggressive people who can be challenging to deal with. It covers anger and aggression, what is difficult behaviour and ways of managing it, as well as ways of managing yourself in the face of anger and difficult behaviour.It is appropriate for reception staff, customer service staff, council staff, health workers, support workers and mental health clinicians
This workshop will be facilitated by David Willshire, Principal Consultant Psychologist, Forensicare.
Location
Centre for Forensic Behavioural Science
Level 1, 582 Heidelberg Road, Alphington VIC 3078
Contact Form
Understanding and responding to anger & difficult behaviour (SOLD OUT)
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