Working with Difficult People - Tabor Ascend PD Workshop

Workshop Overview

Part a: MASTERING DIFFICULT CONVERSATIONS (Morning session)

Difficult conversations are a natural part of working with others, yet they can often feel daunting. Many cope with this by simply hoping issues will resolve themselves, but this often makes problems worse. Developing skills to navigate these discussions is essential for fostering healthy relationships - both personally and professionally. This workshop will focus on how to approach tough conversations with confidence, enabling effective engagement and resolution of misunderstandings.

PART B: RESPONDING TO TRICKY PERSONALITIES (AFTERNOON SESSION)

In any environment, you’ll encounter challenging personalities and it is a truism that many of the people we work with aren't those we'd typically connect with otherwise! This workshop will help you identify tricky types like 'the Bully,' 'the Sniper,' 'the Know-it-all,' 'the Whiner,' and 'the Exploder,' and equip you with practical strategies for managing each. By understanding their behaviours and learning to respond with skill, grace, and assertiveness, you can prevent disruption and maintain a more positive work environment.

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DATE AND TIME

Friday 27 June 2025 9:00 AM - 4:00 PM (UTC+10:30)

SPECIAL OFFER

Use promo code EBIRD at checkout to receive $65 off ticket price. 
(Offer ends 30th May 2025)

ABOUT DR DARRYL CROSS

Dr Darryl Cross is a speaker, trainer, author, university lecturer and registered psychologist with over 20 years of executive and personal coaching experience.

• A clinical and organisational psychologist, Dr Cross first completed his undergraduate studies in Psychology at Flinders University in SA before obtaining a PhD from the University of Queensland.

• He is also an internationally accredited personal and executive certified coach who has been coaching for over 20 years following training at the University of Sydney and the College of Executive Coaching at Pismo Beach, California, USA.

• Darryl has run scores of workshops over 35+ years (see testimonials here), and was previously engaged as a lecturer in psychology at both the University of Queensland and Macquarie University.

• Daryl also taught for six years in 'Leadership Dynamics' for the MBA programme for the International Graduate School of Management at the University of South Australia and, more recently, taught the same MBA course at Torrens University in Adelaide.

To learn more about Darryl, visit: https://crossways.com.au/


ADDITIONAL DETAILS

• Registration from 8:30am for a 9:00am start;

• Lunch and barista made coffee included in ticket price (please ensure to make your lunch & coffee selections on your order form);

• Concludes: 4:00pm

• Free onsite parking available (please note, entry to Orphanage carpark is accessible via Mitchell Street).

ABOUT TABOR ASCEND

This workshop forms part of the Tabor ASCEND program. Tabor Ascend PD Workshops are different because they have been developed with flexible attendance options to allow you to decide what YOU want out of your PD. This means workshops can be completed for a variety of purposes including personal or professional development; to obtain a micro-credential; or to use toward a higher education award.

Further details on these attendance options are detailed below:

*Discounts are available for group bookings of 5 or more attendees **FEE-HELP available

To find out more about how you can leverage PD toward a micro-credential or higher education qualification, please contact Amy Marsland at amarsland@adelaide.tabor.edu.au.

Contact Event Organiser