Understanding & responding to anger and difficult behaviour
About
This half-day workshop is suitable for anyone who comes into contact with angry and aggressive people who can be challenging to deal with. It covers anger and aggression, what is difficult behaviour and ways of managing it, as well as ways of managing yourself in the face of anger and difficult behaviour.The workshop is appropriate for reception staff, customer service staff, council staff, health workers, support workers and mental health clinicians. If you have questions about your suitability for this workshop, please contact FMHPDP@forensicare.vic.gov.au
Facilitator: David Willshire was a Principal Consultant Psychologist at Forensicare with over 30 years experience.
Date
Wednesday 18 June 2025 9:30 AM - 1:30 PM (UTC+11)Location
The Paul Mullen Centre
505 Hoddle Street, Clifton Hill VIC 3068
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Understanding & responding to anger and difficult behaviour
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