WSBA Lunch & Learn
Thryv
Online Event
Thursday, 1st June
'6 simple ways to Enhance Customer Experience and Level Up Your Business'
Have you ever wondered how to attract new customers and ensure that they stay loyal customers for life?
Join us as we share insights into ways to elevate your customer’s buying experience which will lead to more loyal customers and return business.
This session will cover:
- Introduction to Customer Experience (CX) and Why it is Important to build loyalty
- Reaching more customers and building your online brand
- Keeping Client Records can help to understand the buying habits of your customers
- Make it easy for your customers to deal with your business
- Client communications are critical to enhancing the client experience
- How to automate your customer communications to keep your customers informed
- How to build online reviews and why they are so important
There will be ample time for questions after the presentation, book now to join us.
Location: Online event
Meeting link will be provided prior to the session.
Date: Thursday 18th May
Time: 12.00pm - 1.00pm
Tickets:
WSBA Member: Free
Non Member: $20.00
*Your booking information will be added to the WSBA database for notifications regarding this event and for future event invitations.
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