About

“If you talk to a person in a language they understand, that goes to their head. If you talk to them in their language, that goes to their heart.” — NELSON MANDELA

WHO? Dr.Elizabeth Thomson, NVC SME, Trainer/Facilitator and Member of SAY23 (aren't we lucky!)
Read her blog: https://www.coaching2clarity.com/blog/compassion-in-the-workplace

WHAT? EMPATHY WORKSHOP "Listen to hear, speak to be understood"
The Empathy Workshop is a two hour development course which provides the ‘how’ of empathy.

• So often we want to be empathetic; we want to help and support others, but don’t know how.
• This course introduces and practices the process of empathetic listening within the framework of the
• language of compassion known as Nonviolent Communication (Rosenberg 2015).
• It's about listening and communicating in the best way to connect with another person, honouring and
• holding their needs and yours in mutual regard. 
• It’s a judgement and blame free process to assist you in improving the quality of your interactions with people who may have strong opinions or use negative judgements in blameful ways.

WHY? Improve relationships with compassion and empathy by recognising our common humanity:

• Listen to the meanings behind someone’s painful words
• Recast their words into feelings and needs
• Negotiate strategies to support these needs
• Explore the different responses to ‘power over’ vs. 'power with’

These are the handouts that will be used during the course.

1.  A feelings list

     https://say23.au/wp-content/uploads/1.-One-Page-Feelings-List.pdf

2.  A needs list

     https://say23.au/wp-content/uploads/2.-One-Page-Needs-List.pdf

3.  Page 1 of the 'No' pamphlet

     https://say23.au/wp-content/uploads/3.-Summary-of-the-case-for-NO-Page-1.png

4.  Empathetic listening activity instructions

     https://say23.au/wp-content/uploads/4.-Empathetic-Listening-Activity-Instructions.pdf

Please print them out before the session.  

Document #4 above (Empathetic listening activity instructions) contains the activity slide with instructions for the break out rooms (groups of 2, activity to run for 30mins between 3:45pm and 4:15pm - TBC)

Location

Online event access details will be provided by the event organiser

Contact Event Organiser