CANCELLATIONS BY US
We can cancel a Kyneton Paranormal event at any time for any reason at our own discretion. We can particularly cancel an event if not enough customers have booked to make in financially viable to operate. If we have to cancel, we will tell you as soon as reasonably possible. In these circumstances we will move your booking to another event of your choice or to another event completely, or place your monies on will refund your money in full. We will have no other liability whatsoever to you. This includes refunds on any hotel bookings or refunds on any travel arrangements or other costs incurred relating to the cancelled event. We advise that if booking a hotel or B&B, you check to ensure that there is a late cancellation policy available to avoid any additional costs should we need to cancel any of our events.
CANCELLATIONS AND REFUNDS
It is your responsibility at the time of booking to ensure that you are able to make the event date as Kyneton Paranormal cannot offer a refund or transfer your places if you are unable to attend. Our locations are paid in advance and we are liable for these costs even if you cannot make the event. All payments are non-refundable and non-transferable and credits will not be offered. Once the balance payment is made this payment cannot be refunded nor can your booking transferred to another date or a different event if you cannot attend. You must let us know if you are unable to attend an event up to the time of the event as the team will be waiting for you to arrive.
We cannot put your places back up for sale on the website if you are unable to attend your event. However, if the ticket price has been paid in full, your tickets can be transferred to a third party and where applicable you can advertise your tickets for sale on our Facebook Group Page. However, these tickets cannot be sold on any other advertising site due to the terms and conditions associated with them. Please note that Kyneton Paranormal accept no liability for any third party transactions made via this method nor will Kyneton Paranormal enter into any correspondence to help with this transaction.
All guests need to be directed towards Kyneton Paranormal Terms and Conditions and it will be deemed that the person(s) purchasing your tickets have been asked by you to ensure that the terms and conditions have been read and agreed by all concerned. We will need the name, telephone number and email of the person purchasing your tickets. Failure to do so will result in those guests not being allowed to enter the location.
BEHAVIOUR POLICY
We want all of our guests to enjoy our events and to feel safe at all times. We know that one disruptive guest can have an adverse effect on any event. We would therefore ask you to please read and agree to the terms set out in this policy and also to share this with those in your booking:
No disrespectful behaviour will be tolerated as this has a detrimental impact on the event and the other guests. Any behaviour deemed disrespectful or inappropriate will be dealt with swiftly and the person or people concerned will be removed from the event regardless of any transport difficulties or adverse weather conditions. ABSOLUTELY NO ALCOHOL OR DRUGS ARE TO BE CONSUMED PRIOR TO OR DURING THE EVENT.
Also if you are a non believer and an ardent sceptic then please don't come. This will ruin it for the others that do believe. Our job is not to convince you to believe, but to help you connect respectively with spirit.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.