For information about this event, please contact the "Event Organiser".

By purchasing a ticket you agree to receive information about the Event by email from the Event Organiser.

These terms and conditions govern the supply of tickets in respect of any event managed WA Steamship Company Pty Ltd as trustee for Paddle Steamer Decoy Trust (“PS DECOY”) (the “Event”) and entry to the Event venue.

Check In

Please arrive for your cruise at least 30 minutes prior to departure.

Please note that boarding for all cruises closes 10 minutes prior to cruise departure.

Responsible Service

PS Decoy aims to provide responsible service and a safe secure environment for both patrons and employees.

PS Decoy abides by the Liquor Act, the Gaming Act, and other statutory requirements. PS Decoy is licensed therefore, no BYO is permitted.

Paddle Steamer Decoy operates under a Liquor License that prohibits drunk persons from entering or remaining on the premises. By law passengers must be refused entry if they are intoxicated, abusive or threatening towards any of the employees or passengers.

Entry refusal may include the return journey back to the departure point. No refunds will be given for any passengers that fail to maintain appropriate behaviour. PS Decoy patrons are required to dress in a smart/casual manner and to wear footwear whilst on board. At all times, directions from the crew of the vessel must be obeyed and refusal to do so may result in being removed from the vessel at the nearest jetty.

Food

All food items are prepared in a kitchen that processes dairy, gluten, nuts, and shellfish. No guarantees can be given against cross contamination. We strongly recommend that customers concerned about food allergies bring any necessary medication with them onboard. Food and drink menus are subject to change at any time.

Itinerary Amendments

Amendments may be made by PS Decoy in the event of situations outside of our control such as but not limited to high tides, river conditions, weather, forces of nature, pandemics etc. as well as operational issues, such as but not limited to, staff shortages etc.

Disembarkation

Disembarkation of the vessel is to be fully complete within 30 minutes of the end of the cruise.

Cruising

Cruise route is subject to change depending on weather and/or water conditions. If conditions are not favourable to cruising Decoy may proceed with the scheduled events without leaving the dock. In the event of rain or inclement weather, you acknowledge and understand that some areas of the vessel are exposed to the elements and to seek shelter may necessitate you moving to an area that is not adjacent to the performance of entertainment that is provided.


Your ticket may not, without the prior written consent of the appointed ticket agency and PS DECOY, be resold or offered for sale at a premium (including via on-line auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer. If a ticket is sold or used in breach of this condition, the ticket may be cancelled, and the bearer of the ticket may be refused admission.

You agree to comply with all notices at the venue and all directions from PS DECOY. You may be removed from the venue if you do not comply with any direction from PS DECOY or its representatives. Your co-operation is greatly appreciated.

Tickets are not refundable or subject to exchange unless as set out in these terms and conditions and/or required by law. PS DECOY reserves the right to cancel the Event in whole or in part for any reason, including (but not limited to) circumstances beyond its reasonable control. In the event of cancellation of the Event in its entirety, tickets are non-refundable. Our events proceed rain, hail or shine. Tickets purchased for events that subsequently have to be cancelled because of circumstances outside the control of the organisers – COVID, extreme weather that makes cruising unsafe or other unforeseen circumstances – are still non-refundable. Management may – at its absolute discretion – offer up to 50% of ticket price as a goodwill gesture.

In the event of any changes to the Event, including (but not limited to) any changes to the start time or format of the Event, you shall not receive a refund in whole or in part. You are responsible for your tickets and lost, stolen or damaged tickets are not the responsibility of PS DECOY. PS DECOY is not liable to you for any claims, damages, compensation, losses or expenses (including indirect or consequential loss or damage) as a result of the Event or days/sessions of the Event being cancelled, postponed or changed or any changes to the Event.

You understand that the layout of the venue may be unfamiliar to you, so you must take care at all times. You acknowledge that you are responsible for your own safety and for the safety of any children accompanying you. Ticket holders enter the venue at their own risk. PS DECOY advises you that some areas of the venue are exposed to direct sunlight, wind, heat and other elements.

You assume all risk and danger incidental to the Event and to the extent permitted by law you release PS DECOY (including their directors, officers, employees, consultants, contractors, agents, the host broadcaster, the Event’s sponsors and volunteers) and the Event venue from any liability for any damage, loss, liability or injury you may suffer in relation to your attendance at the Event and the assumption of such risk and danger howsoever caused including without limitation due to any negligence or other act or omission of PS DECOY or its representatives, agents, contractors and/or volunteers and/or the Event venue. You agree to compensate PS DECOY and/or the Event venue for any damage, loss, liability or injury PS DECOY and/or the Event venue may suffer as a result of your wilful, reckless or negligent acts or omissions at the Event.

You grant permission to PS DECOY and their licensees to use your image or likeness in relation to any live or recorded television or any other media transmission or reproduction (including digital) in whole or in part of the Event. You further grant PS DECOY permission to use your photograph, voice, and likeness taken in conjunction with the Event, in any form, including edited versions, in or over any medium including without limitation streaming audio and/or video over the internet, broadcast, cable, satellite transmissions, and media that are unknown at this time, worldwide for any legitimate purpose including, without limitation, any commercial purpose, without compensation to you. Your further waive any right of inspection of any such recordings and photographs. You understand that any such recordings and photographs recorded by PS DECOY shall become the sole property of PS DECOY. Your ticket does not grant you access to any official Event car park(s).

No large eskies, stepladders, signs, banners, firearms, explosive devices, any item that could be used as a weapon; beach balls & other inflatable devices; bicycles, scooters, skateboards and roller-blades/skates; flags, banners or signs larger than 1m by 1m in size or with handles longer than 50cm in length; musical instruments &/or amplification equipment; unauthorised promotional, commercial, political, religious or offensive items of whatever nature including clothing, banners, signs, symbols and leaflets or flyers; laser pointers, distress signals, whistles or loud hailers, dangerous goods; drones or remotely piloted aircraft etc, will be permitted at the Event.

You agree not to transmit or facilitate transmission of any account, description, picture or reproduction of the Event (including via the aggregation of data/statistics) other than for private domestic purposes (that is, you cannot sell, license, broadcast, publish or otherwise commercially exploit them) without the written consent of PS DECOY. In particular you may not make available any moving footage, sound recordings, series of still pictures or aggregation of data/statistics taken at the Event on the internet or to mobile devices via mobile wireless technology.

No alcoholic beverages or glass bottles may be brought onto or taken from the grounds of the Event. Pets are not permitted onboard.

You are responsible for your own property whilst at the venue. PS DECOY will not be liable for any loss or damage (including any direct, indirect or consequential loss or damage) to any property brought into the Event venue. You must not leave bags or packages unattended at any time. For safety reasons, any unattended bags or packages may be removed and/or destroyed. You accept and agree that bag checks may be conducted at any time.

You authorize PS DECOY, its medical contractors and any other third party medical service provider the Event to administer any medical assistance, treatment and/or transport you seek or to provide this on your behalf as deemed reasonably necessary in the circumstances (the costs of which you may be responsible for). In connection with any medical assistance, treatment and/or transport you seek or receive, you consent to the disclosure of your personal information and medical details concerning the incident to PS DECOY, PS DECOY’s insurers and any other relevant third parties as determined by PS DECOY. Any personal information collected in accordance with this clause will not be used by PS DECOY for marketing purposes.

You hereby consent to the reasonable inspection of your person and property before entering the Event, which inspection may include, without limitation, metal detection.

Tickets shall be liable to be surrendered to PS DECOY (and the holder removed from, or refused access to, the grounds of the Event) if, in the opinion of PS DECOY (who shall at all times act reasonably in the exercise of their discretion), the behaviour of the holder is, or could be considered to be dangerous, offensive, a nuisance or annoyance to other Event officials, and/or security personnel, for example, if the holder appears to be under the influence of alcohol and/or drugs and/or is acting aggressively, or if the holder fails to obey any conditions of use, posted signs or instructions of Event officials, marshals and/or security personnel including, without limitation, any verbal or written instructions. Any person who is refused admission to the Event under these circumstances will be entitled to a full refund for their ticket. Any person who is removed from the Event under these circumstances after gaining entry will not be entitled to a refund of their ticket price.

PS DECOY may refuse you entry into, or remove you from, the venue if you do not obey these terms and conditions, you interfere with the enjoyment, comfort or safety of other persons at the Event, you have a lost, stolen, counterfeit, damaged or unreadable ticket or you have acquired your ticket from an unauthorised source, or PS DECOY reasonably suspects you of any of the above.

PS DECOY reserves the right to make amendments to these terms and conditions from time to time at its sole discretion and without notice.

By purchasing a ticket, you accept an inherent risk of exposure to COVID-19 in any public space where people are present. By entering onto the grounds of the Event you acknowledge and agree to the following for yourself and on behalf of any accompanying minor(s) (who, together with passholder, shall also be deemed to be “you” for purposes of the following): YOU ASSUME ALL RISK AND DANGER ARISING OUT OF YOUR ATTENDANCE INCLUDING, WITHOUT LIMITATION, RISKS RELATED TO COVID-19, AND YOU HEREBY RELEASE THE RELEASEES FROM ANY AND ALL LIABILITIES ARISING OUT OF SUCH LOSSES, INJURIES, ILLNESS OR DEATH.

Mobility Access -
Please note that mobility access is unfortunately limited on the Decoy due to the age and design of the boat. Please contact our Team for more information.
PS Decoy staff are not permitted to assist with lifting wheelchairs or passengers due to Occupational Health & Safety legislation.

REFUNDS / TICKET TRANSFERS

Without limiting any non-excludable rights or remedies which the ticket holder may have under the Australian Consumer Law, you acknowledge that the Event entry fee is strictly non-refundable except as set out in these terms and conditions and/or as required by law.

For any questions regarding our Terms and Conditions, please email events@psdecoy.com.au

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.