- Where an invoice is requested, registrations are considered confirmed on submission of the booking form and the cancellation policy will apply.
- Access details will be provided by email on Friday 21st February 2025.
- For registrations received after 9am Friday 21st February 2025, access details will be provided within 24 hours of registration.
- Access to the program and it's inclusions is provided to the registered attendee only and is not to be shared or transferred.
- In the event that access details are not received, attendees should first check any junk or spam folder. If details are not located, attendees should contact admin@illumelearning.com.au for assistance as soon as possible. Illume Learning takes no responsibility for emails not received due to address errors/typos or email delivery issues.
- Full or partial refunds will not be offered in the event of non-attendance at any of the program inclusions.
- Tickets to the in-person workshop includes event registration only. All other expenses including travel are the responsibility of the attendee.
- Cancellations must be made in writing to admin@illumelearning.com.au
- Cancellations received by 5pm AEST Wednesday 19th February 2025 will be entitled to a refund of the online event fee minus a $50 administration fee
- Cancellations received after 5pm AEST Wednesday 19th February 2025 will not be eligible for a refund.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.