List of sub-processors
TryBooking works with the third parties ("Sub-Processors") set forth below to provide specific functionality within the TryBooking Services.
In order to provide the relevant functionality these sub-processors access Personal Information as defined in our Privacy Policy.
| Sub-processor | Nature and Purpose of Processing | Detail of data | Location of Processing | Security Measures | Contact |
|---|---|---|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting provider | Hosting, database, and backup infrastructure. We only use AWS Australia infrastructure located in Sydney, Australia. The data is encrypted at rest and in transit. | Australia | Link | Link |
| Appcues Inc | Product analytics platform | Event Organiser IP Address | USA | Link | Link |
| ArtsPay (Fiserv, Inc) | Payment processing platform | Credit card name and number, IP address | USA | Link | Link |
| Google LLC | Google Analytics & reCAPTCHA | IP Address, Metadata, User Clicks, Timestamps, User Agent (Device, Model, Make OS etc) | USA | Link | Link |
| (Howoku) Equals One Ventures Sdn Bhd | Analytics | IP Address, Metadata, User Clicks, Timestamps, User Agent (Device, Model, Make OS etc) | USA | Link | Link |
| Mailgun Technologies, Inc. | Email delivery platform | Personal data and Event Organiser data included within emails sent from the system | USA | Link | Link |
| Microsoft Corporation | Email delivery platform | Any information that you may send us via our email support. | USA | Link | Link |
| Stripe Inc. | Payment processing platform | Credit card name and number, Name and Email address of customer, IP address | USA | Link | Link |
| Vero Inc. | Email marketing platform | Event Organiser Name and Email Address, Customer Events (ie, Purchase, Login etc) | Australia | Link | Link |
| Zoho Corporation | Customer relationship management and Support platform | Event Organiser Details. Name, Email Address, Phone number and location. Any information including personal that may be included within support emails that you send us. | USA | Link | Link |
| Intercom | Support Platform | Event Organiser Details. Name, Email Address, Phone number and location. Any information including personal that may be included within support emails that you send us. | Australia | Link | Link |
Sub-Processors on an Opt-In Basis.
| Sub-processor | Nature and Purpose of Processing | Detail of data | Location of Processing | Security Measures | Contact |
|---|---|---|---|---|---|
| Bytedance Ltd | TikTok Pixel | IP Address, Metadata, User Clicks, Timestamps, User Agent (Device, Model, Make OS etc) | USA | Link | Link |
| Facebook Inc. | Facebook Pixel | IP Address, Metadata, User Clicks, Timestamps, User Agent (Device, Model, Make OS etc) | USA | Link | Link |
| Salesforce.com, Inc. | Customer relationship management platform | Customer Name and Email Address and any information you opt to send | USA | Link | Link |
| Xero Limited | Accounting software | Customer Name and Email Address | Australia | Link | Link |