Trusted by organisations in every community
How we help you sell
You can create a range of events, from open space general admission to reserved seating and more.
Use the TryBooking box office app on your phone to sell tickets, merchandise, food and drink easier than ever before.
Features loved by clients
Collect information with custom forms
You can ask your customers for additional information during the online booking process. Use pre-built commonly asked questions or create your own, then select which to make mandatory or to be kept optional. Ask for anything from dietary requirements to their member number. Even follow up with a sub-question to find out more about your customer.
Generate promotion codes
Offer discounts and promotion codes for VIP members or special groups. Encourage early online event bookings with early bird pricing or add late registration fees. Create opportunities to promote your event in stages to customers.
Have more control with Password Protect
Easily handle membership renewals, control early or priority access ahead of the public release. Implement a custom password to ensure that only those with access can proceed with bookings. Set ticket limits and establish a booking window for added flexibility.
Seating plans & tables
TryBooking offers flexible seating plans to suit any venue. Your created seating plan or venue template can be further adjusted and customised to reflect the shape of the stage, venue doors, reserved group seating sections, hidden seats, even stalls and circles.
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Create Event
Allocate seats with seat holds
Ensure VIPs, members, and season pass holders are catered to with TryBooking's Seat Holds feature, allowing event organisers to reserve seats and secure them with a password. Patrons can then use this password to select their allocated seats and complete their booking hassle-free.
Communicate directly with your customers
Streamline your emails! Send targeted messages with event links, schedule them for any time, and track everything in a past email log. Reach specific attendees by session or section, and save time with reusable templates. Easy event communication, all in one place.
Place the event on your website with widgets
Add our ticket, purchase button or event details to your own web pages in just a few quick steps. Kickstart the ticket purchasing process directly through your website and help drive traffic to your event page.
White label to promote your brand and not ours
Use our white label options to make the booking experience feel more comfortable for ticket buyers by making it appear as the booking is being done through your website.
Customise your event pages
A wide range of settings are at your disposal to customise your event page to match your branding guidelines, tone-of-voice and style.
Sell in person with the Box Office App
Sell tickets, merchandise and accept donations right on your phone with the TryBooking Box Office App. Our Android and IOS mobile application facilitates your in person sales. Everything from last minute ticket sales to merchandise can now be sold in person by card or cash.
Manage entry with the Scanning App
Speed up entry to your festival with our great mobile scanning app which scans QR codes on tickets as well as manual check-ins via your door lists - at no additional cost!
DID WE MENTION FREE FOR FREE EVENTS?
Create EventOther ways we can support your community organisation
Custom Event Tickets
Use our standard tickets or add your own branding. Control the look and feel of your event pages and tickets by adding banners, sponsor images, logos and backgrounds.
No Sign Up
Ticket buyers do not need to register with us to make a purchase (no passwords to remember)
Keep Your Customer Data Secure
TryBooking treats your data seriously. We do not on-sell or provide your data to any 3rd parties or send you emails apart from those relating to your current purchase. Please consult our Privacy Policy for further details on how we handle your data.
Payment Options
We offer the following payment methods: Visa, MasterCard, PayPal, Google or Apple Pay.
Discovery and Sharing
The Buy Tickets page is a hub for interested browsers and people searching for your event. It is an additional way for users to find and book in for your events. They then have the option to share and help spread the word across Facebook, Twitter and LinkedIn.
Process Refunds
Process refunds directly to your customer's credit card. Refund the full amount, partial amount or just void the tickets. Add terms and conditions to your pages and tickets to keep your guests informed.
Private and Public Events
You can make your events private or public depending on your audience. When your event is private you can send the specific event url to your audience.
Track Sales
Get more insight with the ability to monitor your revenue, sales and scans as they happen.
Real-Time Reports
Manage and track your online bookings from one easy place. Access powerful real-time sales and marketing reports. Get data on total revenue, ticket sales by type, account transactions and more.
Custom Reports and Data Exports
Access your own data at any time and download reports to multiple formats such as CSV, XLSX and PDF.
Marketing Reports
Gain strategic insights on your campaigns and marketing effectiveness with our reporting. Access information regarding social media advertising, tracking codes, purchase location and much more.
Frequently Asked Questions
Are there any costs associated with creating an event with TryBooking?
No, there are no cost associated with creating a event.
There are NO lock-in contracts, sign-up or account maintenance fees, nor any subscriptions.
Fees are only incurred when a paid transaction is processed through your event. Allowing you to run a free event without any cost.
We encourage you to create an account and see for yourself how easy the TryBooking site is to both create and manage your next event or to simply book an event.
What ticketing service fees does TryBooking charge?
Should you be taking payment through your TryBooking event, the transaction will be subjected to a processing fee and a ticket fee. These fees vary per region associated with your TryBooking account. Below details these fees per region.
New Zealand
For bookings made on events:
- 50c ticket fee (charged to the ticket buyer)
- 2.5% processing fee (charged to the event organiser by default or passed on to the ticket buyer by selection)
Can I use your services free of charge?
There no costs to create an account or events on TryBooking, nor are there any fees associated with tickets set at or discounted to $0.00. We only charge fees when processing paid transactions on your events and fundraising pages. With no sign up or contract fees trailing our system is risk fee. For more information on our fees can be found via Pricing
How do I use TryBooking for free events?
All you need to do is signup to TryBooking, then follow our Create Event Wizard. Here you will have the option to select Free when prompted for setting up ticket prices. For further guidance, see: Free Events
How do I start selling through TryBooking?
Ready to begin selling through TryBooking? The first step is to create an account via Create Seller Account.
Follow the prompts and provide a valid email address as we will send an activation email. Once you have activated the account you will be able to log in and begin creating your event. It's that easy!
We also have a number of setup guides in our Learning Centre to help get you started with creating your event.
How to handle registrations on my event?
If your looking to create an event that does not require tickets, check our easy set-up guide for registration events. Use our custom forms feature to collect information and payment for registrations, while removing the need for paper forms and tedious admin involved with collating data.
Also make sure you communicate to your community that they do not require a digital or printed event ticket for entry.
Can I use TryBooking to sell tickets to private events?
Yes, you set your event private via the Event Publication. It is at your discretion to share your unique booking URL publicly or privately. See: Private Events
Passwords can also be added to your event for a second layer of security. See: Password Protect
Can I customise my own event page?
Yes, you can have full customisation of your own event page. We also provide a widget to allow you to place your event page onto your site.
Is TryBooking secure?
TryBooking is very respectful of the privacy of all users on its site and PCI compliant. View our certificate of compliance. All pages are HTTPS secure, ensuring an encrypted website connection when navigating across the site. Any personal information that may be used by the TryBooking Site in order to carry out its necessary functions is stored on a secured server protected by firewalls and is hosted in Australia. The data itself is also encrypted to further reduce any risk that your information will be obtained and used by unauthorised access. We do not store your full credit card number, only the last four digits are kept and this is to show you which card you have used to make the booking. Given the increasing sophistication of computer hackers, there are no absolute guarantees that our systems will never be accessed without our consent, or that our systems are impenetrable. However, you can rest assured that we take all reasonable measures to ensure the security of your personal information and the bookings you have made.
What is an event ticketing system?
Event ticketing system keeps things simple with a easy process for users to do registrations for any event by enabling online/electronic registration and payment.
How does a online event ticketing system help with my event?
An online event ticketing system provides you with a better alternative to taking payments manually.
An event ticketing system provides key features like:
- From tracking ticket receipts.
- Automating event booking confirmation.
- Accepting multiple ways types of purchase.
- Tracking links for referral sites.
- A quick and easy booking process for customers.
- Allow you to collect data from your ticket buyers.
These features allow you to reduce paperwork for tracking receipts, refunds and a whole lot more. Allowing you to focus more on your event.
What is an online event booking software?
An online event booking software keeps things simple with an easy process for users to do registrations for any event by enabling online/electronic registration and payment.
What's the difference between event booking software and a event ticketing system?
An online event booking software allows users to take registrations and reservations for an event or organisation in an easy and quick way. While an event ticketing system manages and automates online kiosk and box office ticketing for events from large to small.
TryBooking provides a flexible system to allow for various ways to run your events, whether you wish to take online event registrations for your association or looking to sell merchandise for your sports team. You can even accept donations through your events, all accessible for free with just our flat pricing fee.
Do you offer discounted pricing for nonprofits?
We aim to keep our fees as low as possible for all clients whilst giving them full access to all features. This means the same low fees apply to all account holders, regardless of their Not For Profit status. They are:
For bookings or donations made on events:
- 50c ticket fee (charged to the ticket buyer)
- 2.5% processing fee (charged to the event organiser by default)
You can consider passing on all fees to the buyer so that you are taking the full ticket or donation value, see: Passing on fees